Shipping policy

Ready-to-ship items are normally processed within two business days. Custom and made-to-order items follow the production timeline confirmed with the customer.

Available shipping methods, rates, and estimated delivery times appear at checkout. Delivery estimates are provided by the carrier and are not guaranteed. Tracking information is sent when available.

Customers are responsible for providing a complete and accurate shipping address. If an order has not shipped, contact info@vellichorforge.com as soon as possible to request a correction. We cannot guarantee changes after fulfillment begins.

If a package is delayed, lost, or arrives damaged, contact us with the order number and relevant details. We will help review the tracking information and pursue the appropriate carrier or replacement process.

International shipping is offered only where shown at checkout. International customers are responsible for any customs duties, import taxes, or local fees charged by their destination country.